COACHING, TRAINING & DEVELOPMENT
Your employees are the lifeblood of your organisation. Regular training is imperative to the success of your organisation.
Know what you are coaching: Before coaching begins, managers need to decide which areas to focus on, and how those areas will be measured. Remember, areas of focus should include strengths and weaknesses, skills and attributes, and personality and behavioural traits. Creating a benchmark for these areas will allow managers to measure how employees perform and where the coaching effort is needed most.
Coach early and coach often: Effective managers coach their employees from day one, and they coach and offer training on a regular basis. This allows managers to catch any potential problems before they happen, and helps to increase performance by showing continued interest while providing feedback. Managers should work with personnel to set clear, realistic goals based on performance expectations.
Coach each individual: Although some employees share certain characteristics and skills, they are individuals. It is important for managers to remember that one size does not fit all. Each employee possesses unique qualities. The better a manager understands each person, the more effective the coaching and the results.
Implementing coaching-based performance management: Good performance rarely happens by accident. Coaching-based performance management provides key insights about each employee, and shows them how to leverage that knowledge improve performance. This methodology works because managers can use it continuously and proactively from the beginning of each employee’s career.
Coach relationships and team dynamics: Relationships directly impact productivity, and understanding relationships improves team dynamics. Unhealthy relationships clearly undermine performance, while colleagues working together in harmony have the best chance of success. Potential conflicts need to be identified and dealt with early. Defining conflict points will enable leaders and team members to work together to avoid or solve issues.
Coach to develop strategic workforce planning: Taking time to develop and improve your team generates leadership, and ensures future business success. The coaching that managers provide should prepare employees for leadership positions, and should align with the organisation’s mission, strategic plan, budgetary resources, and desired workforce competencies.
For a comprehensive assessment of your 'people' needs contact us.
GROWING PEOPLE GREAT