Keeping Your Salespeople in the Game. By Chrystal Austin

Driving higher sales, more accounts, stronger customer service and better customer retention in a competitive economic environment. A study with Sanofi-Aventis showed an increase in sales by over $2million per month. How much does your organisation rely on the...

Top 20 Assessments and Evaluation Companies of 2017

Training Industry continuously monitors the training marketplace looking for the best providers of services/technologies in support of corporate learning and development. This annual list is designed to help buy-side organizations in their search for assessment and...

Top Ten Leadership Tips For First Time Managers

If you've just been promoted to a leadership position for the first time, whether you worked your way up the ladder, fell into the position or were made a manager due to company need, you're probably pretty excited... and terrified. The transition from team...

Life’s Lessons Learned from a Mother. By Basil Smith

I’m not about to enter into the Nature vs Nurture debate, other than to say that a caring mother, with a solid sense of responsibility and a work ethic to match, raised me and contributed to the formation of my character. The chasm of a 40-year generation gap and the...

What Are Psychometric Assessments? By Mark Cunningham

Psychometric assessments can give managers and organisations objective, in-depth and consistent information about their employees. To manage effectively, one needs to measure effectively. Many factors inhibit managers from acquiring enough of the right information...

Leadership: The New Scarcity by Nathan Austin

When the bell rings, line up in a straight line. No talking. Follow the rules. Don’t question, just obey. Colour inside the lines. Raise your hand. Speak only when spoken to. The system has indoctrinated our thinking and our behaviour. We’ve been programmed to fit in,...

The Perfect Leader by Mark Cunningham

I have been involved in Personal and Leadership training and development for the past 26 years as a facilitator, trainer and coach. What a marvelous and dynamic journey it has been. Alvin Tolfer said "The illiterate of the 21st century will not be those that cannot...

Personal Leadership by Nathan Austin

Something mysterious happens on the 1st January, every year. As the clock strikes midnight and as the fireworks explode, we get caught up in the frenzy and excitement of a New Year. A new beginning. A clean slate. In that moment, we suddenly feel the urge to commit....

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